One repair · every perspective

See one repair from report to closeout.

Step through a realistic repair as the resident, the property team, and the contractor. This guided demo uses sample data; it does not send messages or save anything.

View this moment as

Mon · 8:42 AM

Resident perspective · Resident report

A short message, not a phone call

Maya describes the leak in her usual messaging app, answers two follow-up questions and can send a photo in the same thread.

Your turn

9:41● ◔ ▰

SteadMaintenance line

Today · 8:42 AM

Maya: Water is leaking under my kitchen sink whenever I run the faucet.
Stead: Is the water contained? Is any water near an outlet?
Maya: Contained in a bucket. Nothing near outlets.
Stead: Your request is in the property team’s queue. Reply here if anything changes.

＋iMessage↑

✓

ST-1048 · Kitchen sinkRequest sent

Maya describes the leak in her usual messaging app, answers two follow-up questions and can send a photo in the same thread.

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