Resident intake and the maintenance workspace
- Resident message and photo reports
- Follow-up questions about the issue
- One request queue with review, contractor links, approvals and scheduling
- Closeout with the outcome and recorded cost
Design partner program · PMS handoff not yet generally available
Use Stead with your PMS
A better resident conversation, with a handoff to your existing workflow.
Stead’s messaging intake and maintenance workspace are available today. We’re working with design partners on supported handoffs into existing property-management systems.
01Resident message“The ceiling is dripping near the light.”Message + photo
→02Stead intakeRequest with details
→- Active leak
- Resident reports water near a light
- Unit and availability
03Your existing PMSHandoffDesign partners · in development
Clear about what exists
Available today, and being developed with partners.
Handoff into an existing PMS
- Field mapping and handoff requirements
- Export, sync or API approach, confirmed per system
- Exception handling and staff ownership
- Initial scoping targets: Buildium and Rent Manager, then AppFolio through its partner program
How a pilot works
Agree on the handoff before rollout.
- 01Fields
Which request details your system needs, and how each is mapped.
- 02Destination and ownership
Where the request enters your current system and who on your staff owns it from there.
- 03Failure handling
What happens when a handoff cannot complete, so nothing is silently lost.
Design partners
Show us how maintenance enters your operation today.
We’ll give you a straight answer on fit, constraints and timeline.
Discuss your PMS workflow