Design partner program

PMS handoff · Not yet generally available

Evaluate messaging intake for your existing maintenance operation.

Start with a defined property group and a verified handoff. Together, we’ll evaluate resident adoption, request completeness and staff effort.

Discuss a design partnershipSee the PMS handoff →

What a pilot looks at

Improve the resident conversation without forcing a migration.

01

Resident adoption

Do residents use the message thread, and do they answer the follow-up questions?

02

Request completeness

How often does a request arrive with the issue, urgency context, photos and availability already attached?

03

Staff effort

How much back-and-forth does your team still handle before a job can be assigned?

How the handoff is designed

Agree on the handoff before anything rolls out.

Stead’s messaging intake and maintenance workspace are available today. The handoff into an existing property-management system is being built with design partners and is not yet generally available.

  1. 01
    Residents message SteadStead becomes the conversational front door for maintenance reports.
  2. 02
    Stead gathers the detailsFollow-up questions and photos form a consistent request.
  3. 03
    Verified handoffWe agree on fields, destination, ownership and failure handling with your team, then validate the path.
  4. 04
    Staff keeps working where they workYour existing operating process remains the system of record during the pilot.

Where things stand

What is available now, and what we are building with partners.

Available today

Message and photo intake, follow-up questions, the request queue, contractor links, approvals, scheduling and closeout in Stead.

Being developed with partners

Handoff of a Stead request into an existing property-management system, including field mapping and ownership rules.

Integrations in scoping

Buildium and Rent Manager are the initial scoping targets, with AppFolio through its partner program.

What a pilot should prove

Better request completeness, fewer staff messages and a resident experience people actually use.

Design partners

Discuss a design partnership.

Tell us which system you run today and where maintenance intake creates the most work for your staff.

Discuss a design partnership